About Bluebird

Bluebird  works with busy lawyers and professionals of growing practices who need transcription and document services.

Bluebird works with busy lawyers and professionals of growing practices who need transcription and document services.

Transcription and document services from Bluebird changes how your work is delivered to your clients.

We are document experts and understand the demands that lawyers and professionals are under to meet client deadlines, and also to produce a quality product.

We have listened to our clients and developed a number of services that are very specific to busy professional services. 

We help lawyers who dislike learning new technology by delivering services  so they don’t have to learn new technology skills. 

 

 At the same time, we recognise that many professionals enjoy learning new skills and want better ways to be efficient.  So to help we created a range of training courses and short video tutorials. More bespoke training is designed when our clients want to develop a House Style

Many companies use us for additional support for digital dictation and transcription services to manage busy periods and overflow of work.  But typing is only part of the story as a remote Bluebird PA can perform many of the tasks for which you need a PA’s assistance.

Our Team

Jayne Smith

Jayne Smith

Managing Director

Click to read Jayne's bio...

Jayne is an expert in delivering outsourced legal secretarial support with a strong focus on lean processes and efficient cost-effective technology.

Her clients rank amongst the top 100 UK and US law firms delivering bespoke solutions to maintain best value support, improving brand, and enabling exceptional client experience.

With her in-depth knowledge of legal technology applications and business processes, she quickly identifies where improvements can be made to lead to increased profitability.

Leanne Bentley

Leanne Bentley

Operations Director

Click to read Leanne's bio...

Leanne has a 28-year career as a document specialist, trainer and manager in London law firms Ashurst, White & Case, DLA Piper, Boodle Hatfield and Latham & Watkins.  She has worked with her solicitor clients across a broad range of legal practice areas and marketing and has a deep understanding of the demands placed upon them in a highly competitive arena.

Leanne has been responsible for maintaining document standards, developing house styles, managing teams and providing training to document technicians, secretaries and lawyers.  She is a member of the UK Document Excellence Group.

Leanne is responsible for developing the teams of Bluebird PAs, transcriptionists and document specialists.

Julie Hoare

Julie Hoare

Client Liaison Officer

Click to read Julie's bio...

Julie makes sure that good communications run smoothly between our PA team and our clients.

She has great experience as a PA in top City law firms and has a lot of empathy with our clients.  She makes sure that work is delivered to deadlines.

Fiona Bond

Fiona Bond

Head of Conveyancing Assistant

Click to read Fiona's bio...

Fiona is a Chartered Legal Executive and has spent 15 years working in and with the Real Estate departments of both big City law firms and disruptive legal start-ups, managing all aspects of residential and commercial transaction admin as well as teams of conveyancing assistants.

She is trusted by her clients to take responsibility for a transaction from instruction to post-completion, knowing her tenacious and detail-oriented approach as well as her legal knowledge and experience will get the job done swiftly and smoothly.

Work With Us

We are offering an exciting opportunity for skilful legal PAs who want to undertake a new challenge.

We are offering an exciting opportunity for skilled Document Specialists and Transcriptionists who want to undertake a different challenge.

Agile working is the core of our business, empowering our team to work when and how they choose to suit our clients’ needs. You will be delivering a high quality Document Specialist service to our clients from your own home and setting your own regular hours.

Our clients rely on us to deliver a high quality, accurate work product, and to add value where necessary.  Whether that is correcting broken cross-references and spelling errors or highlighting text that just “doesn’t look right”, your eye for detail and a questioning mind is key.

As a professional Document Specialist and Transcriptionist, you will have excellent typing skills, with a proactive and “can-do” approach.  

 

You will be able organise your own day and our clients’ workload, so experience working from home with good time management is a distinct advantage.  You must have advanced communication skills and be confident in managing our clients’ deadlines, liaising directly with them where necessary.

You will take responsibility for all work allocated to you, assessing the deadline provided and ensuring you are able to meet it, including proofing to check that instructions have been followed.

We want you to progress and develop in our agile working environment, growing with us as we grow, and sharing in our success.

Different work types require a different skillset.  Please read each job description and choose either or both to apply as a Document Specialist or Transcriptionist.

Apply for Transcriptionist work

Apply for Document Specialist work

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