Document Fix & Format

Document fix and format services help lawyers and other professionals with a fast turnaround so they can quickly deliver their advice to clients.

When a document breaks or becomes corrupt Bluebird’s Document Specialists can quickly fix it for you.  Formatting in this context ranges from different page layouts to colours, and, headers to complex numbering schemes, and tables of contents. Small problems can quickly escalate if the wrong method is used, particularly when collaboration is taking place between organisations who have different document templates. 



What causes documents to break or lose their formatting?

Legal documents are often passed between lawyers for amendment and sometimes errors may occur which looks like the document is broken.  However, what usually happens is formatting isn’t applied correctly and this could result in broken automatic numbering, errors in cross references or pesky margins not aligning correctly.

Bluebird PAs are Document Specialists who can fix and format your complex documents and keep them free of trouble.  We can repair broken numbering and apply consistent formatting and house style, ensuring that your documentation is produced professionally and efficiently, while you deal with important client work.

You can learn more about document formatting and what document excellence means in our book For Format’s Sake! A Guide For Lawyers Who Produce Their Own Documents.


As well as fixing broken documents, we can convert unencrypted PDF documents into a usable Word file, and apply your numbering and branding. We will maintain a secure database of your templates and train our PAs to understand your house style and individual requirements to ensure that documents align with your brand.

If your templates are created in an old version of Word and need updating, or if you need a whole new look, we can help you create new templates to make Microsoft Word work for you.

At the same time, the documents produced by your organisation are an extension of your brand and show the world who you are.  Having beautifully formatted, easy-to-use documents, will properly represent you. Your Word documents require expert care and attention to ensure professional standards and information security are maintained.

Get started with our

easy steps...


We need your templates for analysis along with any house style guides.


We develop our in-house training for Bluebird PAs.


You accept our Terms & Conditions.


Send us a piece of work to test and we are good to go.


What does “fix and format” mean?

When a document needs fixing, you will know about it. 

Sometimes it means that you are not getting the number you want, or the formatting goes awry.  There are reasons for these things occurring and we know how to spot them and fix them quickly. 

Reformatting a document means taking an old document and creating a fresh new document in your house style and with your formatting preferences.  We can do the same with any PDF document.

Can you fix any document?

We can fix any document, whether that is an internal document or one from other company.  

If the document needs to be kept in its original format, we can still fix it so that it works without interfering with the integrity of the document. 

All we need is some basic instructions and if we have questions, we will always ask.

What is a house style?

A house style is a set of formatting rules that represent your brand, and includes things like your font preference and size of the text.

We use your house style to ensure that every document we produce for you is consistent and error-free.  Visit Your House Style to learn more.  

Do we need to have a house style?

This is easy to set up and just means that the Bluebird team know your rules and preferences for how to prepare your documents. 

If you don’t have a house style, we can help you create one.

How long does it take to format a document?

How long is a piece of string?  The length of time it takes depends on the document itself. 

That said, we are document experts and can work much faster at formatting your documents than those who don’t have the skills. 

Our standard turnaround time of 4 hours applies to every document, unless otherwise advised.

What are your charges?

We charge an hourly rate for document work.

For more information please visit our pricing page.

Can you do track changes and compare documents?

We recommend using Word Compare rather than Track Changes.  It means we can work in a clean document and produce for you a clean version and a redlined version. 

The redlined version works the same as a track changed document in that you can accept and reject changes. 

What Our Customers Think

The work is completed accurately, with a choice of turnaround times and over extended office hours.

DGB Solicitors

They simply get the job done and they work around the clock too. We’ve saved salary and temp costs in our business by outsourcing the typing.

Child Law Partnership

They are the prime outfit for outsourced document

Open Plan Law

Robin Torr
30. May, 2022.
This was the first time I've used… This was the first time I've used Bluebird but it won't be the last. The whole process from start to finish was painless. The PA's appointed to undertake my work new the case management system I worked on, which made it so much easier when giving instructions (as I didn't need to break it down into baby steps). The accuracy of the typing was first rate, as was the speed of turnaround. First class service.
Dorigen Sykes
25. April, 2022.
Excellent service from Bluebird We have recently engaged Bluebird for a document production task. We found them easy to work with, transparent, efficient and friendly. Based upon our experience we would definitely recommend their service.
James G
21. April, 2022.
We used Bluebird for the first time to transcribe an audio meeting We used Bluebird for the first time to transcribe a lengthy professionals meeting - they were detailed, cost-effective, and could meet the quick turnaround required for these complex care proceedings. We would certainly recommend using Bluebird. - James G, works for a Local Authority.
H Grady
21. April, 2022.
Excellent Court bundle and typing… Excellent Court bundle and typing service with 100% accuracy and super efficient with turnaround within a couple of hours! really impressed for my fast paced legal practice.
matthew pecoraro
20. April, 2022.
Exceptional experience on multiple… Exceptional experience on multiple occasions. I wouldn't look anywhere else for transcription services. Jayne and co are experts.
Sasha Nerozina
10. February, 2022.
Absolutely brilliant Absolutely brilliant! Professional, excellent in detail, precise, fast and cost effective. I am a litigant in person responsible for producing the bundle for the Tribunal. I have no idea how I could have dealt with this huge task without Bluebird. Jayne and Julie were supportive and helpful throughout. Thank you very very much!
Catherine Lockett
21. January, 2022.
Your investment in Bluebird Support Services' time and expertise will pay you dividends... I highly recommend! I have been working with Leanne from Jayne’s team whilst she has re-formatted at least a dozen complex template documents for me so far, and there are more to do as well. My document nightmare has turned into an administration dream – gone are the tedious and time-consuming checks that I had to do. I can now do in a few minutes what would have taken me hours to do previously, with far more confidence in the end result for my clients. If you use templates or any legal documentation in your business, I can’t encourage you strongly enough to pass them by a member of Jayne’s team. Your relatively small investment in their time and expertise will definitely pay you dividends. I would highly recommend!
Sara Barrie & Associates
27. August, 2021.
Bluebird - my go to support service From audio transcription of interviews, setting up templates for better self proficiency to expertise with social media support and scheduling, Jayne and the team at Bluebird are my go to support service. Experts, encouragers, supporters, accurate, on time and within budget. What's not to like? Definitely recommend Bluebird.
24. February, 2021.
Couldn't be happier... Have recently started using Bluebird after years of reluctance to outsource transcription. Really delighted with the quality, accuracy and speed of their work. We fully intend to increase our use of Bluebird's services. Ian McKenna, O'Donnell McKenna, Solicitors
5. February, 2021.
Bluebird - top at what they do Have worked with Bluebird for years. I have absolute confidence in their reliability, quality and speed. they are also excellent at making suggestions that improve the quality of our documents. I wouldn't work any other organisation.

Get In Touch


020 3409 7040


The Old School, 188 Liscard Road, Wallasey, CH44 5TN.





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